As a courtesy Rapid City Regional Hospital files insurance claims on your behalf. The Patient Accounts Department will file a claim to all insurance companies identified by you at the time of admission provided a balance is owed. The claims are filed in a sequential manner: primary insurance, secondary insurance and so on. Patient Accounts will extend a grace period of 45 days allowing time for insurance processing. Patient Accounts will send a statement to your attention, indicating the status of the account within 50 days.

You may request an itemized copy of your bill by placing a check in the box labeled "Please check and return if you would like to receive an itemized statement" on the SUMMARY OF SERVICES PERFORMED statement you receive.

Rapid City Regional Hospital ensures the accuracy of Patient billings by performing audits on selective accounts. Audits are performed by a Registered Nurse. For more information on billing audits contact the Medical Auditor at (605) 719-7626.

For more information and questions of your account contact the Patient Accounts Department at (605) 719-1740 between the hours of 8 a.m. to 4:30 p.m. A fax is available at (605) 719-4499. If you wish to talk to someone in person, a Patient Accounts Representative is available at Rapid City Regional Hospital from 8 a.m. to 5 p.m.