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ATTENTION NEWS ROOMS:

Patient Condition Report Guidelines

Regional Health facilities follow guidelines regarding the release of patient condition reports under federal Health Insurance Portability and Accountability Act (HIPAA) regulations.

The guidelines pertain to Rapid City Regional Hospital, Custer Regional Hospital in Custer, Spearfish Regional Hospital in Spearfish, Lead-Deadwood Regional Hospital in Deadwood, and Sturgis Regional Hospital in Sturgis.  They also pertain to Regional Health Medical Clinics,Senior Care, Facilities and all other owned entities.

News entities seeking the condition report of a patient must call the health care facility with the name of the individual. All patients are asked if they want to be listed in the health care facilities' directory. If the patient wants to be listed in the directory, we will be able to provide reporters with a one-word condition report. If the patient does not want to be listed in the directory, news media will be told that individual is not listed in the patient directory.

Therefore, when reporters are told that an individual is not listed in the facility directory, that could mean that either the patient is not in that facility, or that the patient is in the facility, but has chosen, for privacy reasons, not to be listed in the directory. Members of the Regional Health Public Relations and Marketing Department will not have direct knowledge of whether the patient is actually in the facility or not.

If an individual arrives at one of our health care facilities, and is unconscious, or unable to decide whether he/she would like to be listed in the directory, they will not be listed in the directory unless they have been a patient in the past and have chosen to be listed in the directory. If the individual is accompanied by a legal representative (for example: a parent, guardian, spouse, or someone with a Medical Power of Attorney) that can make the decision for the individual, they will be offered the option of listing the person on the directory. At such time when a patient is conscious, or can make a decision regarding the directory listing, they will be asked their preference.

This means that news media might call at one time/date and be told that an individual is not listed on the directory, but at a later time/date be told a condition report.

Due to federal regulations, Regional Health facilities will not be able to disclose the date/time of hospitalization, discharge, transfer, or death. In the case of a deceased patient, authorization to disclose the death must be first obtained from a personal representative of the deceased. Health care facilities can say that a patient has been "treated and released" if the patient has opted to be listed on the directory, but cannot disclose time/date of treatment and release.

For more information concerning Patient Condition Reports, see PATIENT CONDITIONS (Definitions)

We encourage news media with any questions regarding the new patient condition report regulations to call Pamela Stillman-Rokusek, Media Relations Coordinator, at (605) 719-5639. Thank you.

****Reminder: At Rapid City Regional Hospital news media seeking condition reports should call the Public Relations and Marketing Department, Monday through Friday, 8 a.m. to 5 p.m., at (605) 719-5630. After hours, and on weekends, reporters should call the Regional Hospital Coordinator at (605) 719-1000.

 
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